The Bulgarian Commission for Consumer Protection (KZP) is opening seven new offices at summer resorts, where tourists will be able to file complaints. The offices are expected to shorten the time for KZP to respond to complaints since inspectors will be able to issue sanctions on the spot.
The offices will be located at the largest Bulgarian summer resorts of: Sunny Beach, Golden Sands, Albena, Sozopol, Primorsko, and the Black Sea cities of Varna and Burgas and will be available to holidaymakers for emergencies or to file claims about cuatomer service violations at hotels, food and entertainment establishments.
This will give KZP an opportunity to monitor more closely services and goods offered at beach resorts while the presence of inspectors will make hotel and restaurant owners and merchants more likely to focus on improving service for tourists.
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The offices will be located at the largest Bulgarian summer resorts of: Sunny Beach, Golden Sands, Albena, Sozopol, Primorsko, and the Black Sea cities of Varna and Burgas and will be available to holidaymakers for emergencies or to file claims about cuatomer service violations at hotels, food and entertainment establishments.
This will give KZP an opportunity to monitor more closely services and goods offered at beach resorts while the presence of inspectors will make hotel and restaurant owners and merchants more likely to focus on improving service for tourists.
Related Articles:
Bulgaria's Summer Bookings up by 30 percent
Bulgaria 2nd best Value Destination for Tourists
Tourist numbers up for start of 2011
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